Frequently Asked Questions

Welcome to our tenant FAQ.
Here you’ll find answers to common questions about rent, maintenance, keys, and living in our apartments in Gävle and Sandviken.

You can apply by sending us an email or giving us a quick phone call. We’ll guide you through availability, pricing, and help you find the right accommodation.

We keep things simple. Your rent includes electricity, heating, high-speed WiFi, parking, and regular cleaning — everything on one invoice.
One bill. No surprises.

We’re available 24/7. If anything needs attention, just send us a text, call, or email. We provide fast, personal support and resolve issues as quickly as possible.

Yes. All apartments are fully furnished to a high standard.
You’ll have:

  • Dishwasher
  • Induction hob
  • Microwave
  • Washer/dryer
  • Floor heating in the bathroom
  • 55–75” TV
  • High-speed internet

…and everything else you need for a comfortable stay.

Payment is made via invoice and bank transfer.
Straightforward, secure, and suitable for both companies and private tenants.

We hope you enjoy your stay for as long as you need.
When it’s time to move out, simply leave the apartment in the same clean and well-kept condition as when you arrived. If you’re unsure about anything, just let us know — we’ll help you through the process.